Returns & Exchanges
At New Arrivals, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
Affix Shipping Label
Print the prepaid shipping label provided via the portal and secure it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing